Work order confirmation

EVENTwork-order-confirmationWork Order Confirmations in Fuse

POSTed to your registered webhook URL when a work order confirmation is processed.

The body is a plain JSON array of records — invariant across all confirmation types. Any 2xx response is treated as acknowledgement; anything else is retried up to three times with exponential backoff (1 s → 2 s → 4 s), then the failure is recorded for redrive. Fuse waits 30 s for your response.

Headers

Every delivery arrives with these.

Delivered with

x-webhook-secret-keyrequired
The secret registered against your connector. Compare it before trusting the payload — it is how you know the call came from Fuse.
x-correlation-idrequired
Trace id for the delivery. Log it: quoting it back is the fastest way for ILG support to find the record.
User-AgentBifrost-API-Gateway/1.0required
Always this fixed value.
Content-Typeapplication/jsonrequired
Always JSON.

Payload schema

Delivered to your registered webhook as a plain JSON array of records in this shape.

▶identifiersobjectHow the completed work order is identified.
- idstringThe confirmation record reference.
- businessIdstringYour Fuse business ID.
- workOrderIdstringYour work order reference — matches what you submitted.
- businessWorkOrderIdstring
- customerIdstringThe customer account the work was for.
- businessCustomerIdstring
- shipmentIdstring
- consignmentIdstring
- queueIdstringInternal reference of the warehouse outbound-queue entry this confirmation was built from — useful when raising a support query.
- finishedGoodReceiptIdstringThe finished good receipt produced by this work order, where stock has landed.
▶workOrderobjectThe work performed.
- typeenumone of "kitting", "rework", "quality_check", "special_handling", "disposition"The work type — kitting, rework, quality_check, special_handling, or disposition.
- classstring
- statusstring
- stagestringWarehouse processing stage the work reached.
- customerRefstringThe customer-facing work order reference.
- instructionsstring
- notesstring
- supervisorstring
- generalReasonstring
- returnReasonstring
- maintenanceIndicatorstring
▶customerobjectWho the work was for.
- groupstring
- namestring
- referencestring
▶locationobjectWhere the work happened.
- sitestring
- warehousestring
- ownerIdstring
- stockStatusstring
- regionstring
- distributionCenterstring
- storestring
▶qualityControlobjectQC outcomes for the work.
- qualityControlstring
- shortageCodestring
- quantityVariancestring
- cutOffIndstring
▶quantitiesobjectTotals across the whole job.
- totalLinesnumber
- totalComponentsnumberNumber of component lines.
- totalFinishedGoodsnumberNumber of finished-good lines.
- totalConsumednumberTotal component quantity consumed.
- totalProducednumberTotal finished-good quantity produced.
- volumenumber
- weightnumber
- actualWeightnumber
▶tasksobjectWarehouse-internal operational detail — safe to ignore for most integrations.
- countNewnumber
- countCurrentnumber
- countActionednumber
▶timingobjectWarehouse-internal operational detail — safe to ignore for most integrations.
- timeToPicknumber
- timeToPacknumber
- timeToChecknumber
- timeToLoadnumber
- timeOthernumber
- timeToDelivernumber
▶datesobjectJob lifecycle dates.
- createdany
- startedanyWhen the work started.
- completedanyWhen the work completed.
- closedany
- suspendedany
▶indicatorsobjectWarehouse-internal operational detail — safe to ignore for most integrations.
- overduestring
- paperworkstring
▶metadataobjectJob notes.
- notesstring
▶miscobjectWarehouse-internal operational detail — safe to ignore for most integrations.
- valuesstring
▶customisationsarray of objectName/value attachments carried through from the original order.
- namestring
- valuestring
▶linesarray of objectBoth sides of the job — the finished goods produced and the components consumed.
- workOrderIdstringThe work order this line belongs to.
- linestringLine number within the work order.
- levelstring
- skuIdstringThe SKU on this line.
- businessSKUstring
- customerSKUstring
- soLineIdnumber
- roleenumone of "component", "finished_good"finished_good for the master SKU produced; component for a stock item consumed.
- ▶productobjectLine-level product details.
  - upcstring
  - upcDescriptionstring
  - categorystring
  - unitOfMeasurestring
  - catchWeightnumber
- ▶ownershipobjectLine-level owner and stock status.
  - lineOwnerstring
  - lineStockStatusstring
  - ownerIdstring
  - stockStatusstring
- ▶quantitiesobjectLine quantities — consumed on component lines, produced on finished-good lines.
  - orderednumberQuantity of the finished good ordered.
  - requirednumberComponent quantity required for the build.
  - allocatednumber
  - pickednumber
  - consumednumberComponent quantity actually consumed.
  - producednumberFinished-good quantity actually produced.
  - rejectednumberQuantity rejected at QC.
- ▶qualityobjectLine QC outcomes.
  - returnReasonstring
  - qualityControlstring
  - shortagestring
  - quantityVariancestring
- ▶indicatorsobjectWarehouse-internal operational detail — safe to ignore for most integrations.
  - backOrderIndicatorstring
  - attachmentIndstring
  - specialConditionIndstring
- ▶locationobjectWhere the line was worked.
  - consignmentIdstring
  - pickGroupIdstring
  - siteIdstring
  - warehousestring
- ▶businessobjectLine-level business attribution.
  - businessIdstring
- ▶timingobjectWhen the line was picked, consumed, or produced.
  - datePickedany
  - dateConsumedanyWhen the components on this line were consumed.
  - dateProducedanyWhen the finished goods on this line were produced.
  - stagestring
- ▶miscobjectWarehouse-internal operational detail — safe to ignore for most integrations.
  - lineValuesstring
- ▶customisationsarray of objectName/value attachments carried through from the original order.
  - namestring
  - valuestring